Bet365 Casino Bonus & Review

Highlights

  • Mobile optimised
  • 24/7 Live Chat is available
  • Unlimited withdrawal

Website: http://casino.bet365.com

Software: NetEnt, Microgaming, Playtech

Deposit Methods: Visa, MasterCard, Maestro, Apple Pay, PayPal, Google Pay, Paysafecard, Skrill, Skrill 1-Tap, Neteller, Fast Bank Transfer, Bank Wire, Cheque

Withdrawal Methods: Maestro, Visa, Mastercard, Bank Wire, PayPal, Skrill, Neteller, Paysafecard, Cheque

Bet365 are one of the most familiar names in UK betting, with a full suite of sports betting, poker, bingo and online casino options. The company has more than 45million customers worldwide wagering £52bn on sports betting alone. The company was established in 2000 and launched its online casino soon after.

Bet365 Casino offers everything you would expect from the online casino experience, although in places this is on a rather smaller scale than some of its rivals. However it does have the advantage that one account can give you access to all the Bet365 services, from sports betting to online casino games. The company prides itself on its reputation for excellent customer service, however it has been dogged in the past by controversies over the pay-out of larger wins.

New players are welcomed by a Bet365 bonus that matches their first deposit up to £100. This bonus may not be one of the largest around, but it does have a very low wagering requirement of just 15X, which is one of the lowest you’ll find. This means you stand a far greater chance of profiting from your bonus than at other casinos where the wagering requirement is 40x or even 50X.

Pros and Cons of Bet365 Casino

Pros Cons
0-24 withdrawal time frame Restricted in multiple countries
Fast verification Dated site design

Games overview

Bet365 Casino allows you to play either directly on their website, or to download software to your PC or Mac. You can also play using smartphone apps. Playing directly offers a far wider choice of games, more than double those available via download. The site features around 350 games, including all the standard favourites arranged under the headings of slot games, card games, table games and video poker. There is also an additional tab for jackpots, where you will find all the progressive jackpot slots with prizes running into the hundreds of thousands and occasionally millions of pounds. The site also has a number of specialist sub-sections, including live casino, poker and Vegas, each with its own welcome bonuses.

While there is plenty here to keep you occupied, with something for all levels of player, the number of different games and variations at Bet365 Casino is generally disappointing, with fewer of the novel variations on traditional games that players have come to expect from modern online casinos. Player guides are also somewhat limited, with just blackjack, baccarat and roulette, and these are dry text based articles rather than the simpler video guides that can be found on other sites.

Specific games

While the featured games tab is rather messy and not much use, things get much easier to navigate as you get more specific. The slots tab features around 175 slots, with a wide range of classics and new titles, with themes and levels of complexity to suit most players. The card games tab has all the essentials, including casino hold ‘em, blackjack, baccarat, 3-card brag and Hi-Lo, but there are few variations beyond the basic games. Players can choose to play live blackjack, live poker and live baccarat with a real dealer to enhance the experience, or four versions of video poker.

The table games tab has much more variety, with around twelve different variants of roulette, including classic roulette, quantum roulette and jackpot versions of the game. Once again there are several games offered with live dealers or croupiers to make the experience more interactive.

Bet365 Casino Bonuses

The main Bet365 Casino UK bonus is a straightforward deposit match up to £100, but this comes with one of the lowest wagering requirements around at just 15x (although it should be noted that this 15X includes both the bonus and the original deposit amount). The offer is for new clients only and only applies to your first deposit. To claim your bonus you must enter the Bet365 Casino promo code BONUS100. The wagering requirement must be completed within 30 days of using the Bet365 Casino free bet codes or you will lose both your remaining bonus and any wins held in your bonus account.

There are also Bet365 Casino bonus offers available on specific games, such as live blackjack cashback, which offers 10% cash back up to £5 on losses up to £50 during selected times.

Bet365 Casino Free Spin Offers

In addition to the welcome bonus, there are many other Bet365 Casino promotions held on a monthly basis that offer free spins as prizes. For example, Super Mondays offers any player who stakes £10 on any slot games a prize draw ticket. 1000 tickets win ten Bet365 Casino free slots spins each week. The qualifying stake can be on any slot, but the free spins must be used on specified slots and used within seven days. There is no wagering requirement and winnings can be withdrawn as cash, however you must use all your free spins within the seven days before you can claim any winnings.

Another regular promotion is the Bet365 Casino free spins builder. This offers five free spins when you stake £50 on selected slots, with a further free spin added for every £10 staked after that. Free spins are valid for seven days and must be used on Age of the Gods, Age of the Gods: Epic Troy, Age of the Gods: Apollo Power, Age of the Gods: King of Olympus, Age of the Gods: God of Storms. Winnings are paid as cash with no wagering requirement. There is no Bet365 Casino free spins promo code needed, but you do need to opt-in to qualify for the offer.

Software

Bet365 Casino launched with mostly Playtec software, but has since broadened its range to offer a variety of games from top providers. You can play at Bet365 Casino on their website, via downloaded software or on your smartphone or tablet using their dedicated iOS or Android apps. While the apps are well designed and optimised for mobile play, some players have noticed a slow download on some of the PC and Mac games and occasional issues with Flash Player. Naturally, all financial transactions are fully encrypted using SSL software.

Frequently Asked Questions

  • Can I play at Bet365 Casino with my sports betting account?
  • Yes. As an existing customer of Bet365 you can use your existing account to play at the Bet365 Casino, Bet365 Vegas or any other area of their site. You will still qualify for the different welcome offers with your first deposit.
  • What are the advantages of choosing Bet365 Casino?
  • Bet365 Casino isn’t going to change your world, but it does have a solid set of games backed by a name you know and a great deposit match welcome offer with a low wagering requirement. They also reward your loyalty with regular offers and bonuses to make it worthwhile coming back and have a high level of customer service.
  • What are the downsides to Bet365 casino?
  • While it covers all the basics, the range of games in most sections of the Bet365 Casino is rather limited compared to other casinos. The company also has an unfortunate history of disputed pay outs that somewhat undermine its reputation for great customer service.
  • What are the Bet365 Casino pay-out percentages?
  • Bet365 Casino are one of the most open casinos when it comes to their pay-outs, delivering a monthly audit that details exactly what the percentage pay-out has been for each of the game categories on the site. This is much better than the theoretical pay-out figures given by many casinos as it uses real figures to show the actual percentages.

Making a Deposit or a Withdrawal at Bet365 Casino

You can make a deposit at Bet365 Casino using a wide variety of methods including credit and debit cards, Apple Pay, Google Pay and PayPal. You can also make a bank transfer or even send them a cheque. Most deposits are instant, with a minimum of £5, although Paypal has a minimum of £10 and cheque deposits a minimum of £100. Most deposits are instant, however bank transfers take 1-3 working days to complete and cheque deposits can take up to 28 days to credit your account.

There are fewer ways to withdraw funds, with credit and debit withdrawals taking 1-5 banking days, with a minimum withdrawal of £5. PayPal is faster, taking just 24hours, but has a minimum of £10. You can ask for a withdrawal by cheque, but this has a minimum of £100 and can take up to 28 banking days.

Customer Support and Contact Details

One of the strengths of Bet365 Casino is their 24/7 customer service, which can be reached in a number of ways. The quickest way to get a response is to live chat through the website. You can also call the customer services team or email them, either directly from the site help section, or via support-eng@customerservices365.com. If you don’t want to wait in a queue for help, you can leave your details and customer number and the team will call you back at your convenience.

Bet365 Casino is operated by Hillside (UK Gaming) ENC, which is based in Malta and is licensed and regulated by the British Gambling Commission (Licence Number 55149) for UK customers.

Conclusion

With over 45million customers worldwide, Bet365 remains a name you can trust, despite the headline grabbing issues of the past. The Bet365 Casino site is a solid, easy to navigate gaming experience that covers all the bases for those new to casino gaming, with a generous welcome offer, although the lack of variety may begin to tell after a while. Many Bet365 Casino reviews cite their customer service levels as among the best in the business, with the call-back option particularly useful.



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Deposit Required Yes
Minimum Stake £10
Offer Value £100
£100 BONUS
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Deposit Required Yes
Minimum Stake £10
Offer Value £100
New Casino customers only. Deposit min. £10. Applies to first deposit to Casino only. Max. bonus £100. 15x wagering (game weighting applies) on deposit and bonus to make the bonus balance withdrawable. Time limits and T&Cs apply. 18+. begambleaware.org.